Shipping Policy

Shipping Policy

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1. Delivery Locations
We currently deliver within Singapore. For international shipping, please contact us at hello@heartyspices.com before placing an order.

 

2. Delivery Time
Orders are typically processed within 1–2 business days. Local deliveries usually take 2–5 business days after dispatch. Delivery times may vary during peak seasons or unforeseen delays.

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3. Shipping Fees
A flat shipping fee of [S$X.XX] applies to all local orders. Free shipping is available for orders above [S$XX.XX].

 

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS, if applicable.

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5. Failed Delivery Attempts
If delivery is unsuccessful due to incorrect address or unavailability, we will contact you to arrange a redelivery. Additional charges may apply.

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6. Contact Us
For any questions regarding your order or delivery, please contact us at hello@heartyspices.com